Placate

Pronunciation: /ˈpleɪkeɪt/

Placate (verb)

  1. To make someone who is angry or worried feel calmer, usually by saying or doing something kind.
  2. To lessen strong feelings in a group by offering something they want or by changing a situation.

Examples

  • She placated the upset customer with a gentle apology.
  • The manager placated the upset client by listening carefully.